Support Services

Our Services

Lynx Technologies offers multivendor support options backed by HPE’s worldwide support organisation.

If you have a requirement for support on products from IBM, Dell, EMC, NetApp, Brocade, Cisco, Sun or HPE equipment then Lynx can help.

Attaching and renewing support can unlock new opportunities to grow your services business:

  •  Improve customer relationships—Sell or deliver services to potentially increase customer satisfaction and retention and gain additional insight into your customers’ business needs.
  •  Increase opportunities—Start or expand your services business by providing services to your customers, potentially increasing financial benefits from HPE and improving your revenue and margins.
  •  Develop recurring sales—Use services renewals to accelerate and provide predictable revenue streams, or upgrade to maintenance agreements.

Our Offering

Your customers look to you to propose great services and support to help them with their IT operational needs.

Attaching services when you sell product ensures successful implementation and ongoing operational stability.

  •  Easily attach packaged support services to customers’ hardware.
  •  Request new business quotes for customers wanting to acquire day 1 contractual support for their hardware.
  •  Offer Service Credits to get ad hoc advisory and professional services when needed.

Lynx helps manage the ongoing support renewal process ensuring your customers support contacts remains up to date.

Trust Lynx to help you navigate all your support service requirements.

Email Support Services

 

Lynx Branded Tape Drive Support

Click here for technical support regarding your Lynx Tape Drive or contact [email protected]

 

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